FAQs

Is it free?

Adding your first wall on Stōkt is free, to add extra walls or reset a wall, please visit our Pricing. Stōkt is free for all climbers.


What type of walls do you accept?

We accept training walls (also called Woodies, Splash Walls, System Walls) like these. We also accept symmetrical walls, Adjustable angles coming soon!


Admin Roles

Stōkt enables gym managers to moderate their walls directly through the app.

Once you are registered as one of your gym's admin you'll be able to:

  • Receive an email whenever someone reports a climb.

  • Use the "Hide" button to delete spams (In rare occasions, people create climbs that are not worth keeping. This cannot be undone by you. We can un-hide them manually for you but this might take a couple of days)

  • Rename climbs (Even if they have been sent already. This is useful if you find offensive names on your wall.)

  • Modify any climbs (Even if already climbed. Sometimes people realize after sending a climb that they picked the wrong holds)

All that directly from your phone. Before we can do that here is what I need from you:

  • Create an account with your work email address on the Stōkt app if you don't have one already.

  • Confirm that this account will NOT be used from a publicly available device (Certain gyms have an iPad they let everyone use), but only on your personal device, or that you understand that if you do so, anyone using that device will have admin privileges.

  • Same info for any additional staff members of your gym you want to have admin rights too. (we don't recommend having more than 3 but it's up to you)

  • We can give admin privileges to you and/or gym staff only to existing Stōkt accounts. All admins need to create a Stōkt account first through their phone and then request admin privileges to be added as an admin.


How does your grading system work?

Our grading system has been carefully designed to be as simple and as accurate as possible, to help you keep track of your progress. The climb setter can suggest an initial grade but if other climbers send the climb and suggest different grades, we will take their votes into account in the final computation of the grade you'll see. In practice, we display only these "smart crowd grades" since, in the end, community consensus is the only way to make a fair decision on grades.

Sure, grades can change a little bit over time, but the more you give your opinion about them, the faster they will settle down. Exactly like on real rock! So don't be shy: you help everyone in your gym when you add your grade!


How can I send feedback?

Since our app is brand new, we immensely value your feedback, please share all your ideas on how to improve Stōkt in the the app, directly from your profile screen.


Can I edit or delete a climb?

Yes, you can only delete a climb if nobody else has sent it. You can also edit the grade and name of your climb.


Why should I log my sends and attempts?

Stats are coming soon! Start logging your sends and attempts today! Know your strengths and weaknesses, pinpoint what you need to work on.


 

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